Privacy Policy

Who We Are

The controller of your data is Al Tamkeen Business Management, Sultanate of Oman, Commercial Registration No. 1642355, operator of Hudoor. For anything concerning your data: support@hudoorads.com.

Data We Collect

Account data: name, email, language and mobile number if provided.

Business data: trade and legal name, country, activity, verification documents, logo and the description taken from your website or page link.

Campaign data: ad texts, links, performance results, payments and invoices. We do not store your card details; they are processed by the payment gateway.

Technical data: login records, device and browser type, for security and fraud prevention.

Why We Use It

To provide the service: creating your account, verifying your business, writing, publishing and managing your ads, and processing payments and invoices.

To communicate: campaign and invoice notifications, important changes, and other messages you agree to.

For security and legal compliance: protecting accounts, preventing fraud and keeping financial records required by law.

We process your data to perform our contract, meet legal obligations, pursue our legitimate interest in protecting the platform, or with your consent where required.

Who We Share It With

OpenAI: the ad text, image and link and the business details needed to open your ad account and publish the ad.

Tap: payment data to process payments and refunds.

Anthropic: your business description and public information, to prepare your ad plan and copy with AI. We do not send it verification documents or payment data.

Technical infrastructure providers: hosting, database and email delivery, all bound to protect data.

We do not sell your data and do not use it for other parties' advertising.

Transfers Outside Oman

Some service providers, including OpenAI, Anthropic and hosting providers, process data outside the Sultanate of Oman. We transfer only what is needed to provide the service, with appropriate safeguards.

Security and Retention

We protect your data with strict isolation between businesses, encryption of sensitive keys, temporary links for uploaded files and two-step verification for our operations team.

We keep your data for as long as your account is open. When it is closed, we delete or anonymise your data within 90 days, except financial records and invoices, which we keep for as long as the law requires.

If a security breach affects your data, we will notify you and the competent authority as required by law.

Cookies and Local Storage

We use essential cookies for sign-in and session security, and local storage in your browser for preferences such as language, currency and dark mode. We do not use advertising tracking cookies.

We count visits to the public site anonymously: a daily fingerprint that cannot be traced back to a person, with no cookies and no stored IP address.

Your Rights

Under Oman's Personal Data Protection Law (Royal Decree 6/2022), you may request access to or a copy of your data, correction, deletion, object to processing, and withdraw your consent at any time.

Send your request to support@hudoorads.com and we will respond within 30 days. You may also complain to the competent data protection authority.

Children

The service is intended for businesses and people aged 18 or over; we do not knowingly collect children's data.

Changes to This Policy

We may update this policy, publishing the last-updated date at the top of the page and emailing you about material changes.