Terms and Conditions

Definitions and Acceptance

“Hudoor”, “we” or “us”: the platform for managing ads inside ChatGPT operated by Al Tamkeen Business Management, Sultanate of Oman, Commercial Registration No. 1642355. “You” or “the Client”: the person or business that creates an account and uses the service.

By using the platform or paying for any package, you agree to these Terms together with the Privacy Policy, Ad Policy and Refund Policy, which form a single agreement between us.

You confirm that you are 18 or older and authorised to contract on behalf of the business you register.

Nature of the Service

We prepare, publish and manage ads on OpenAI's advertising platform inside ChatGPT on your behalf: writing the ad, opening and managing an ad account in your business's name, reviewing before publication, spreading the budget across the package's days, and following results.

By accepting these Terms you authorise us to open an ad account for your business with OpenAI, manage it, and pay its costs from your package budget. Ads are also subject to OpenAI's terms and advertising policies.

We are independent and not affiliated with OpenAI; any mention of ChatGPT or OpenAI only describes where the ad appears.

Account and Business

You must provide accurate, up-to-date information about yourself and your business and verify it with a valid commercial registration, or with your personal ID together with a link to the account or page you sell from.

The business must be registered (or its owner resident) in one of the available countries: Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain or Oman. New accounts advertise only in their home country until OpenAI enables other countries.

You are responsible for keeping your login details confidential and for all activity on your account. No campaign launches before business verification is approved, and we may refuse or suspend any business whose information proves inaccurate.

Ads and Content

You are responsible for the accuracy of what your ad and page say about your products, prices and offers, and for holding the rights to any names, logos and images used.

You grant us a non-exclusive licence to use your business name, logo and content as needed to prepare and publish your ads during the service.

We review every ad before sending it and may request changes or refuse it if it breaches the Ad Policy or OpenAI's policies. Our approval does not oblige OpenAI to accept or show the ad any particular number of times.

You may edit your ad text and link during a campaign within OpenAI's limits (title 3–50 characters, description up to 100). Each edit sends the ad back to OpenAI review, and it may stop showing until approved.

Packages, Prices and Payment

You pay the package amount in advance, in your country's currency or US dollars, through the Tap payment gateway. The amount includes the ad budget, our services and any taxes due, with no other fees from us. Your bank may charge for international transfers or currency conversion.

The applicable price is the one shown on the pricing page at the time of payment. We issue an electronic invoice for every payment.

No campaign launches before payment is complete, the ad is reviewed and business verification is approved.

Running the Campaign

We spread the ad budget across the package's days, so each day has a share it cannot exceed. OpenAI sets the cost of each interested person who opens your page in a continuous auction; impressions themselves are free.

The campaign runs until the end of the package period or until its budget is used, whichever comes first. Pausing a campaign does not extend its duration.

Numbers in your dashboard come from OpenAI and update hourly; costs may take a few hours to appear.

Results and Estimates

We do not guarantee any specific number of impressions, interested people, orders or sales. Delivery depends on users' questions, OpenAI's auction and the quality of your offer and page.

Estimates shown before payment are based on past results, may differ from reality, and are always labelled as estimates.

We make no change that increases what you pay without your consent.

Reliance on OpenAI's Platform

The service relies on OpenAI's platform. If OpenAI rejects or pauses an ad, or changes its policies, prices or available countries, we will inform you and propose an alternative, and any unspent amount is handled under the Refund Policy.

We are not responsible for outages, faults or decisions of third-party platforms, or for circumstances beyond our reasonable control.

Limitation of Liability

In all cases, our liability to you for any campaign does not exceed the amount you paid for that campaign.

We are not liable for indirect losses such as lost profit or reputation, to the extent permitted by law.

You are responsible for any third-party claim arising from your ad content, page or products.

Founding Customers Programme

Participants receive extra ad credit on their first campaign at the announced rate, within the announced number of seats and deadline. Seats are secured by actual payment and are released back if the amount is refunded.

By participating you agree that we may show your campaign's real results on our site; you may ask us to hide your business name.

Suspension and Termination

You may pause any campaign or close your account at any time; any unspent amount is handled under the Refund Policy.

We may suspend your account or campaigns for breach of these Terms, our policies or the law, returning unspent credit unless a legal obligation prevents it.

Changes to These Terms

We may update these Terms, publishing the last-updated date at the top of the page and emailing you about material changes before they take effect. Paid campaigns remain subject to the Terms in force at the time of payment.

Law and Contact

These Terms are governed by the laws of the Sultanate of Oman. We will first seek to settle any dispute amicably within 30 days of being notified; otherwise the Omani courts have jurisdiction.

Contact: support@hudoorads.com or the Contact page.