Refund Policy

Before the Ad Is Published

If your ad is not published for any reason, whether we did not approve it or OpenAI rejected it and it could not be fixed, the package amount is refunded in full to the original payment method.

You may also cancel your order before the ad is published and receive a full refund.

After the Campaign Launches

You may pause your campaign at any time. Amounts actually spent on interested people who opened your page, and the value of services already provided (writing, review, setup and management), are not refundable.

Any ad budget not spent when the campaign ends or is stopped remains as credit, valid for 12 months for your next ad.

If you prefer a cash refund, request it within 30 days of the campaign ending and we will return the unspent part of the ad budget to the original payment method.

If OpenAI Stops the Ad

If OpenAI stops your ad during the campaign for a reason not caused by a violation on your part, we will offer to edit or replace it, or to refund the unspent part of its budget.

How to Request and Timing

Request a refund from the Contact page or at support@hudoorads.com. We process requests within 7 business days and refund to the original payment method. Arrival time depends on the payment gateway and your bank, usually 5 to 14 days.